Isadora

Privacy Policy

Who we are

Our website address is: https://jlpc.group/

What personal data we collect and why we collect it

Last Updated: June 01, 2025

JLPC Group We operates the website https://jlpc.group Service. This Privacy Policy outlines how We collect, use, disclose, and protect Your personal data when You interact with Our Service, and explains Your legal rights under Jordanian law.

By using our Service, You agree to the practices described in this policy.

Media

nformation We Collect

Personal Data we may collect:

  • Name, phone number, email, delivery address
  • Browsing data such as IP address, device type, pages visited

Usage Data collected automatically via:

  • Cookies, browser logs, device IDs, and mobile data

We also use cookies for:

  • Functionality (e.g., saving language settings)
  • Security and fraud prevention
  • Analytics to improve our service

You can manage cookie settings through your browser.

Product & Service Information

Free delivery is available across Jordan.

Orders inside Amman are delivered within 24 hours.

Orders outside Amman are delivered within a maximum of 48 hours.

We recommend using hypoallergenic (HYPOALLERGENIC) products for individuals with sensitive eyes or skin. Product suitability remains the customer’s responsibility.

Return and Refund Policy

Products must be returned within 48 hours of delivery.

Products must be unused, unopened, and in original condition with proof of purchase.

Makeup products are not eligible for return once opened.

Skincare products are non-returnable if opened.

If a product is delivered damaged or incorrect, please contact us within 48 hours for exchange or resolution.

Click here for our return policy.

Use of Your Information

We may use Your information to:

  • Fulfill and track orders
  • Contact you regarding your order or support inquiries
  • Recommend products or offers (only with consent)
  • Improve and personalize user experience

We do not sell or rent your personal data

Sharing Your Information

We may share data with:

Third parties (only with your consent)

Logistics/shipping partners (to complete delivery)

Service providers helping manage our website and support

Legal authorities, if required by law

Your Rights

You have the right to:

Withdraw consent for marketing communication

Access, update, or delete your personal data

Object to processing or request data restrictions

To submit a data request, contact:
📧 info@jlpc.group
📞 +962 7 9012 9844

Data Retention

We retain your data only as long as necessary for:

Customer service record

Order processing and fulfillment

Compliance with legal obligations

Security of Data

We apply reasonable measures to protect your personal information. However, internet transmission is never fully secure, and we cannot guarantee absolute safety.

Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect data from minors.

External Links

We are not responsible for third-party website practices. Always review their privacy policies before sharing data.

Updates to This Policy

We may modify this policy. Any changes will be reflected on this page with a revised date. Material changes will be communicated via email or website notice.

Contact Us

For any questions or data concerns:
📍 Abdallah Ghosheh St, Amman 40، عمّان 11110 – Jordan
📧 info@jlpc.group
📞 +962 7 9012 9844